Are Travel Agents Still a Thing?

Written by William Lee

Are Travel Agents Still a Thing?

Short answer – YES! Travel agent’s help with all aspects of travel from flights, hotel recommendations, tours, and support.

Why do people still use a travel agent?

Travel Agents or “Travel Advisors” help clients will a many aspects of their trip. When it comes to flights, travel agents look to find the best flight for the client, maybe that looking for the most economic option or finding the find with the least amount of travel time or connections.

Planning a Trip

One of the hardest aspect of building a trip is making sure that you stay in the right area for your trip. Perhaps that’s staying close to the city center, or a specific attraction, or finding a balance between city and nature. As travel agents, we learn what’s most important to the client and recommend hotels based on that info. Similarly, we look at attractions and tours the same way. If you have a special interest in history or art, we will recommend the best museums or sites for you to see.

Support During the Trip

Not every thing goes right on a trip. Flight delays and cancellations happen, tour providers get sick and cancel tours, and hotels overbook. 

As travel agents we do our best to make sure those issues don’t happen but even we have limitations, that’s why it’s crucial that we are they as support for clients when things to go wrong. Cancelled flight? We are there to book an overnight stay. Lost buggage? We work with insurance to file the claim. Need to interupt the trip due to an emergency? We are there to help you get back on track and to help relieve the stress. 

Our Relationships

Travel Agents have a multitude of relationships with suppliers, airlines, and travel associations like Ensemble. By having these relationships, we can provide security to the booking that might not be available to the general public. For instance, if you accidentaly book a flight for the wrong date, the airline will probably charge you a fee in order to change the flight. With our relationships, we might be able to get that fee waived and get you on the correct flight. 

are travel agents still a thing

According to the Global Wellness Institute, Wellness tourism is expected to hit over a trillion dollars in annual spend sometime this year. 

Growth of the Travel Economy

In 2024, the travel industry is witnessing a significant resurgence, affirming the relevance of travel agents in today’s travel ecosystem. At Chima Travel, we’ve observed firsthand the evolving dynamics and how they’re shaping the future of travel advisory services.

Despite the advent of digital platforms offering DIY travel planning, the demand for personalized travel experiences has underlined the importance of professional travel agents.

As we navigate through 2024, travel advisors are forecasting a strong year ahead. According to a report by Travel Agent Central, many in the industry are projecting an increase in business, underscoring a renewed confidence in the value that travel advisors bring to the table.

The Future of Travel Agents

The career landscape for travel agents in 2024 is equally promising. Despite challenges and transformations within the industry, being a travel agent continues to be a viable and exciting career choice. For those with a genuine love for exploration and a knack for curating personalized travel experiences, the opportunities are vast.

are travel agents still a thing

Meeting Traveler Demands for Unique Experiences

Travelers in 2024 are increasingly seeking not just vacations, but immersive cultural experiences. They are looking for travel that aligns with their values, such as sustainability and solo travel, and allows them to delve deep into the culture and history of their destinations.

In conclusion, the role of travel agents in 2024 is more critical than ever. At Chima Travel, we are at the forefront of adapting to and embracing the evolving travel trends, ensuring we offer our clients unparalleled travel experiences. As we look ahead, we remain committed to exceeding the expectations of our travelers, curating journeys that are not just trips but transformative experiences. Check out our blog for more content!


We’ve got you covered! At Chima Travel, we’ve been helping people plan their trip for over 100 years.

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